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However, if you want to Reply, Reply All, or Forward a message, Outlook will send your message with the same account the original mail was sent to. I'd like it if you chose to follow me on Twitter so I can let you know when fresh items are published here first on Computerworld.If you have multiple accounts in Outlook, when you compose a new email message, Outlook picks the default account as the From account. Got a story? Drop me a line via Twitter or in comments below and let me know. Google+? If you use social media and happen to be a Google+ user, why not join AppleHolic's Kool Aid Corner community and join the conversation as we pursue the spirit of the New Model Apple? If you’ve tried all these and nothing has worked, then it may be time to call Apple Support – they’re usually pretty helpful.

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If nothing seems to be working, it may be time to rebuild and reindex Mail – and you should first backup, create offline archives of key messages and set some time aside for the task, which I’ve explained in an older article you can explore right here. Rebuild, ReindexĮl Capitan is different in many ways, but the old tips remain reliable.

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It’s not a perfect fix – and you should create an offline archive of your messages using a utility like Email Archiver, but Apple Support threads suggest this is a good fix. An effective fix for this is to delete the email account that’s causing the problem before creating a new account with identical settings. Some Mail users are having a problem in which El Capitan claims it cannot access the server, or in which Mail gets stuck in a loop while “ optimizing your Mail database.' A potential reason for this involves changes in how El Capitan handles incoming emails, which might conflict with settings you had on your previous Mail/OS iteration.

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Now enable each of your Mail accounts, one at a time let each account download all its messages before enabling the next.

Relaunch Mail and reconnect to the Internet/turn on Wi-Fi.

Select each of your Mail accounts and disable each of these using the checkbox beside each account.

Once Mail is launched got to Mail>Preferences>Accounts.

This will stop Mail trying to download mail on launch.

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Turn Wi-Fi off before launching Mail, disconnect your Mac from the Internet.

(Though it seems odd a Unix-based OS has a problem handling the task). If your Mail has been crashing on launch, you can sometimes prevent this behavior by taking control of your accounts and making them turn on one at a time, instead of all at once. Then write to the developer and ask for help. If it does, then re-enable your extensions one at a time so you can identify which one is causing your problem. If you are using any third-party Mail extensions and you’re having problems using the app, it’s a really good idea to disable your extensions and relaunch the application. You should repeat the process for each of your troublesome accounts.

If it is unchecked, check it and relaunch Mail if it's checked, then uncheck it, quit and relaunch Mail, reenable it and then quit and relaunch Mail once again.

Look at the list and at the top of the list you’ll see the ‘Automatically detect and maintain account settings’ tick box.

If one of your accounts seems to be misbehaving (it may not be sending email, seem inactive or in other ways seem faulty), launch Mail Preferences and select the account in the Accounts tab, then click on the ‘Advanced’ tab. This fix seemed to help when OS 10.10.4 shipped earlier this year, so it seems worth trying in OS X El Capitan.

Set the ‘Outgoing Mail Server’ section to the right to iCloud.

Launch Mail and open Preferences>Accounts.

Once this process completes, click on the box to turn Mail back on, and close System Preferences.

Open System Preferences>iCloud and unclick the checkbox beside Mail to disable it.

If you can’t send email using your iCloud account after upgrading to El Capitan then following these steps may help: VerifyĪpple offers a simple online tool to verify your email settings so you can ensure they’re set correctly in Mail.

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If you’ve been suffering problems using Outlook with El Capitan, then you should download the latest software patch released by Microsoft last week. You can also explore some of Mail's hardest to find controls in this article here.

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